Product Settings Guide

Step-by-step description of the main product settings. The current product wizard saves many edits automatically; use the visible Save or Continue action when a step provides one.

Basics

Name

The name of your product. Keep it really short as there's limited space to display it on the product card.

Product Description

The really short, 1-liner description of the product. This is displayed on the product card.

Price in Dollars

The product's base price in your storefront currency. Physical products can add separate shipping rates in the Shipping step.

Main Image

The main image of the product. This is displayed on the product card.

File (Digital Products Only)

The file that the buyer will receive when they purchase the product. This can be a ZIP file, a PDF, a movie, or any other file type.

For Sale?

If yes, the product can be purchased. Marketplace visibility is controlled separately, and some product types have additional publication requirements.

Details

Type

The type of product. This can be a physical product, a digital product, or a service. Read more about the different types of products here: "Understanding Product Types".

Extended Description

You have more room to describe the product here; a couple of paragraphs. This is displayed on the product detail page.

Allowed Customer Messages (Custom Products Only)

If you're selling custom products, you can allow customers to send you messages with their customizations. Select the number of messages they're allowed to send.

Ordering Instructions

Last minute instructions for the buyer. This is displayed directly above the checkout form. Use it to briefly explain your sizing ("Large fits most men, Small fits most women"), or any other important information.

Age Restriction

If the product is only for people above a certain age, select the age group here. Adult content is not allowed on Mayhem Marketplace; Mayhem Red has separate age-gating, seller approval, and compliance requirements.

Media

This section allows you to upload additional images or videos with associated short captions. Show different angles of your product, short teaser or usage videos, or anything else that helps the buyer understand the product better.

Stock / Variants

Stock and variants are available for physical, service, custom digital, commissioned physical, and digital products. They are separate features managed from the same step.

Stock

By default, when you create a product, it has unlimited stock. Meaning, if 1,000 people order overnight, you'll have to fulfill all those orders. By enabling stock tracking, you can limit the number of products available. When the stock reaches 0, the product will marked as 'Sold Out'.

To enable stock tracking, click the 'Track Stock' button. Then, a form will appear where you can enter the number of products available.

Variants

Variants are different versions of the same product, for example, different Sizes, Colors, Materials, or Styles. If you sell a fidget ring, you may have different color options and different size options. You may specify these here.

If you add two different types of variants, the buyer will have to select both. For example, if you have a ring with color and size variants, the buyer will have to select both a color and a size.

Sometimes, you may need to combine variants into one. For example, you may not have all "Colors" in all "Materials". In this case, use the "Style" variant type to specify both the color and material.

If you already created variants and need to change their prices, you can edit each variant's price directly from the Variants table. Leave the field blank and save if you want that variant to use the product's base price again.

If you have a long list of options to add, enable the checkbox to add multiple variant names at once. Enter one name per line and the system will create them in order, one request at a time.

Stock for Variants

If you have variants, you track the stock for each of those variants separately. When that variant stock reaches 0, the variant will be marked as 'Sold Out' in the variant dropdown (meaning, the shopper can't select that size/color/material/style).

Variants and Orders

Make sure to check the "Messages" in your order, because that's where the variant information will be displayed.