Privacy Policy

Learn how we use, store, and protect your data.

October 18, 2026

Privacy Notice for Mayhem Marketplace

At Mayhem Marketplace, we value your privacy. This notice explains our data collection, use, and protection practices to help you understand what data we collect and how we keep it safe.

Who We Are

Mayhem Marketplace and Mayhem Red are operated by Mayhem Makers LLC, 8 The Green, Suite B, Dover, DE 19901, United States. Mayhem Makers LLC decides why and how your personal data is used on these services. You can reach us about your data at [email protected].

The Basics

mayhem.my is a service that allows you to create a "shoppable link in bio" – a storefront for "Sellers" to sell digital, physical, custom-order goods, services, and subscriptions, and for "Users" to purchase them. Storefront, shipping, and payment availability can vary by country.

Data Use

We collect and use the data you provide solely to deliver our services. Your data may be stored, processed, retrieved, or published as needed to operate mayhem.my effectively and to fulfill our commitment to you.

The data we hold typically includes your account details (name, email address, phone number, password hash, and birthdate), orders, shipping addresses, messages, reviews, storefront and payout information for Sellers, and the technical data our servers record when you use the service, such as your IP address and browser details.

Who Receives Your Data

We share personal data only with the providers and people we need to operate the service:

  • Sellers receive the details of your order, such as your name and shipping address, so they can fulfill it.
  • Service providers acting for us, in these categories: hosting, storage, and network infrastructure; email delivery; payment processing and bank payouts; shipping carriers and print-on-demand fulfillment; push notifications; bot protection; and artificial-intelligence services we use to help with support requests and content moderation.
  • Authorities and advisers where the law requires it or to protect rights and safety.

Our service providers are in the United States and may be in other countries. Where we send personal data of people in the European Economic Area or the United Kingdom outside those regions, we rely on the provider's participation in the EU–US Data Privacy Framework or on standard contractual clauses, and we do not send that data to a provider that has neither.

Your Privacy and Data Rights

  • No Data Sales: We do not and will never sell your data to third parties.
  • Purpose Limitations: We strictly limit our data use to providing our service to you and enhancing your experience on the platform. Any data we collect is used solely to help operate our marketplace and improve our services.
  • Cookies: We use only the cookies needed to run the service, such as your login session and country choice. We do not use advertising or analytics cookies on Mayhem Marketplace or Mayhem Red.
  • Your rights: Depending on where you live, you may have the right to ask us for access to your data, to correct it, to delete it, to receive a copy, to object to or restrict how we use it, and to withdraw any consent you gave. Email [email protected] and we will respond within one month. We may ask you to confirm your identity first. You can also delete your account yourself from your account settings.
  • Complaints: If you are in the European Economic Area or the United Kingdom, you may complain to your local data protection authority.

Data Retention and Deletion

If you decide to leave mayhem.my, we will work diligently to delete your data from our active systems. We keep some records longer where the law requires it, such as order, payment, and tax records, and we limit them to what is needed. Server logs are deleted automatically after 30 days. Offsite backups may continue to hold copies of deleted data until those backups age out.

Security

We prioritize your data’s security. To prevent unauthorized access, disclosure, alteration, or destruction of your information, we use encryption and other security practices. Passwords are stored as one-way hashes rather than readable passwords.

Age Verification

If age verification is required to use our services, Users may need to upload a photo of their government ID along with a matching image of their face. For age-ID reviews, these sensitive files are deleted after review and the verification result is retained. Older records are also covered by our sensitive-file cleanup process.

Contact Us

If you have questions about this privacy notice or wish to learn more about our data practices, please reach out to us at [email protected].

Thank you for trusting Mayhem Marketplace with your privacy. We’re committed to respecting your data and providing a safe, transparent experience on our platform.